Disruption with a la carte ordering in Prod US

Resolved·Degraded performance

Majority of order creation traffic was healthy since October 7 2026 2:51 PM EDT.

Residual issues were resolved since October 7 2026 5:15 PM EDT.

Thu, Oct 8, 2026, 05:54 PM

(2 weeks ago)

Affected components

Oct 7, 2026, 02:00 PM

05:15 PM

Lab Testing API

Updates

Resolved

Majority of order creation traffic was healthy since October 7 2026 2:51 PM EDT.

Residual issues were resolved since October 7 2026 5:15 PM EDT.

Thu, Oct 8, 2026, 05:54 PM

Investigating

Degradation of ordering capabilities across all labs

Wed, Oct 7, 2026, 02:56 PM(1 day earlier)

Investigating

We detected issues with a la carte ordering in Prod US. We are investigating the issue.

Wed, Oct 7, 2026, 02:17 PM(39 minutes earlier)