Junction Status

Quest’s scheduling service has returned to normal operation, and our PSC Appointment Availability and Book PSC Appointment endpoints are functioning as expected. Any requests that failed during the incident will need to be retried. We will continue monitoring the service to ensure it remains stable.

US: Lab Partners → Quest

8:25 AM

The incident with Lab Partners → Quest in the US region has been resolved.

(not set)

Sun

US: Lab Partners → Quest

8:49 AM

The incident with Lab Partners → Quest in the US region has been resolved.

(not set)

Wed

US: Lab Partners → Quest

5:05 PM

The incident with Lab Partners → Quest in the US region has been resolved.

(not set)

Thu

US: Lab Partners → Quest

8:34 PM

The incident with Lab Partners → Quest in the US region has been resolved.

(not set)

US: Lab Partners → Quest

4:50 PM

The incident with Lab Partners → Quest in the US region has been resolved.

(not set)

Wed

US: Lab Partners → Labcorp

7:36 AM

The incident with Lab Partners → Labcorp in the US region has been resolved.

(not set)

June

Sat

US: Lab Partners → Labcorp

7:26 AM

The incident with Lab Partners → Labcorp in the US region has been resolved.

Requisition creation for new orders had been resumed.

Fri

Issues with Freestyle Libre authentication in EU regions

11:48 AM

Resolved: FreeStyle Libre data delays (EU)

Earlier today we identified an issue that temporarily halted FreeStyle Libre data polling for several EU regions. We've rolled out a fix and data is now beginning to flow again.

Impact window

* Approximately 3:30pm EDT June 11 – 06:23am EDT June 12, affecting FreeStyle Libre data for several EU regions

What this means for you

* No data was lost. Data for the affected window is being backfilled automatically as the system catches up, so no action is needed on your end.